Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order - [email protected].
Please contact our customer service team directly at [email protected] , include your order number and the reason for cancellation in your message. Please note, that orders can only be canceled before they have been dispatched. If your order has
We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please email our team with an image of your damaged item for further assistance. While we may not be able to guarantee your exact order is replaced du
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the package for
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in
Please email our team with your cancellation request as soon as possible.Email - [email protected]. You will receive confirmation of your cancellation if we’re able to make it happen. After this period, we may not be able to cancel your order as
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship
If you receive a defective, damaged, or incorrect item, please contact us immediately at [email protected]. We will cover the return shipping costs for such issues. If the return is due to personal preference, you will need to cover the return sh