What should I do if I have not received my order?Updated 2 months ago
If you have not received your order, we sincerely apologize for any inconvenience caused. Please provide us with some essential details so we can quickly locate your order and resolve the issue. Kindly share with us your full name, email address, date of order, shipping address, and phone number. Alternatively, if these details have already been provided, rest assured that we're actively looking into the matter with our shipping partners to locate your package or potentially arrange for a re-shipment to your confirmed address. We understand how this situation might be frustrating, and we are committed to resolving it promptly.